Shipping policy

DELIVERY INFORMATION
Please note that delivery time frames are a guide and not a promise. Please allow a little extra time for deliveries over bank holiday weekends, peak trading times and during severe weather warnings.

UK and Channel Islands
Our current standard Delivery is £3.49 meaning we pay half, you pay half. Orders to the UK will be posted via Royal Mail tracked delivery. Standard delivery can take 3-5 days to arrive.

International Orders
All international orders will be posted via a tracked/signed for service via Royal Mail or DPD, you will be notified of shipment provider via email. Delivery timescales will vary, depending on the destination of the order.  Pretty Mama will not be held responsible for any customs delays on delivery.

Information about customs: Tax applied at Pretty Mama checkout are for UK tax only and does not cover any customs charges. International orders for outside of the UK will encounter customs charges, these are dictated by the particular country and, as such, we have no control over what they may be. All applicable custom fees, taxes, and duties are the sole responsibility of the customer. We recommend contacting your local customs office prior to ordering anything online, so you are not surprised by any unexpected charges.

Please Note: There may be small variations between the value of your confirmed foreign currency order and the amount you are finally charged by your card provider. This is due to the possible exchange rate fluctuations between two separate service providers.